Showing posts with label Google. Show all posts
Showing posts with label Google. Show all posts

Sunday, October 29, 2017

Three steps to using a Google Ad Grant in the digital marketing classroom

This week's guest blogger is Professor Todd Kelsey from Benedictine University in Lisle, Illinois. He has worked extensively with Google Ad Grants and also has written numerous books on the subject of digital marketing. Dr. Kelsey provides a three step program to start using Google Ad Grants in the digital marketing classroom to help students learn.

google, adwords, ad grants, nonprofit marketing, search advertising, SEM Search engine marketing
Google AdGrants program helps students learn and nonprofits thrive

What are Ad Grants?

Google Ad Grants provide an opportunity for nonprofit organizations around the world to get an official Google AdWords account with a monthly budget of $10,000 to spend on ads for raising awareness, fundraising, gaining members, etc. AdWords is a powerful tool and the program available to just about any nonprofit.  However, there can be technical challenges and skills required to create and manage campaigns, which may be beyond the resources of many nonprofits.

On the other hand, there are a lot of students who could benefit from getting experience on live AdWords accounts as they learn about digital marketing. The Google Marketing Challenge is no longer available, but students might be able to benefit from and AdWords account that has $10,000 a month available, and the opportunity to help a nonprofit organization?

The idea of the Ad Grant Exchange is to help nonprofits to obtain and manage as grant accounts, and to give students an opportunity to access these accounts, to get experience. In practice many professors have found it to be a great way to help students as they work towards gaining the free Google Adwords certification.  In theory one can be certified by just studying the material However it definitely helps to have access to the tool, and while certifications have been proven to help students get interviews and jobs, the more experience you can gain, the better.


Step 1:  Get AdWords certified. 

The first way for an educator to approach this issue is to get Adwords certified to know what the application is and how to use it.  There are free learning resources from Google and books available on Amazon. Obtaining the certification should be a class requirement as well that can be handled simultaneously with the project.

Step 2. Find a client.  

Next, approach nonprofit organizations directly in the local community or across the world. In Many nonprofits already have Google Ad grants or did have them, but with the turnover at nonprofits in staff and volunteers, the grants often go dormant.  It may be possible for the nonprofit to either obtain or reclaim a grant for use with a digital marketing class. The starting point is to take a look at the Google Resources for Nonprofits website listed below. Dr. Kelsey has also offered to make suggestions and help find a client. If you are interested in learning more about Google Ad Grants or know of an organization that would like some help pursuing or optimizing one, please feel free to contact Dr. Kelsey at todd@rbgexchange.org.

Step 3. Set objectives. 

While the class will be running the project, make sure that the campaign goals and objectives are clearly defined and can be accomplished during a class period.  A goal might be to build awareness, which would be measured by website visits, or could also be something more specific, like requesting information or donating funds.  In either case, the nonprofit will need to provide resources to access its web page and make changes to it to increase the quality score of the ad and its likelihood to be shown. Access to Google Analytics will make the classroom experience richer and create more learning opportunities for the students.

After the project  

Most likely the grant will require some kind of ongoing management when the class isn’t running; It is important to make sure that role is defined during the project and that the ongoing program manager be closely involved in the project.  That person whsould work with the students.  Another goal at the outset is to to define a long term plan that can be implemented over several semesters. Using principles of continuous improvement, the project can be passed to next year's or next semester's class with goals already in place

Good luck and don't hesitate to contact either Dr. Kelsey or me for assistance!  I talk more about how to successfully work with clients in the classroom in my latest podcast for HubSpot or in my Cengage webinar.

Please note the former GOMC is now the Google Ad Grants Online Marketing Challenge.

Links/Resources
Google Resources for Nonprofits
Google Ad Grants Website
Dr. Kelsey's book on Search Engine Marketing in AdWords
Dr. Zahay's Podcast on client projects
Dr. Zahay's Cengage webinar on using projects to aid students' careers



Thursday, January 19, 2017

Nine Tips for Coaching the Google Online Marketing Challenge

The Google Online Marketing Challenge as a "Real-World" Experience

**This post is updated to reflect the new Google Grants Challenge**

This blog is dedicated to techniques of teaching digital marketing. Previously, I addressed the issue of industry certification and some of the benefits in preparing the students with qualifications that are sought by employers. However, there are other ways to provide real-world preparation in the Digital Marketing classroom.


The Outline of the Challenge



For example, The Google Online Marketing Challenge (OMC) is another way that instructors can give their students ‘real-world’ experiences in digital marketing. I have used many tools and techniques over the years and the Challenge has many benefits as well as some limitations. In the past, students planned, implemented and measured an online paid search campaign using at $250.00 AdWords (Now Ads) budget from Google. I have also done this project in class where the companies fund the project themselves. This project can be used to reinforce the strategic marketing concepts that are taught in many marketing classes because search keywords convey the company's unique strengths and positioning. While self-funded projects are still an option, now there is a new challenge from Google based on Google Ad Grants. In the new program, students form teams, the Captain passes the Ads Fundamentals exam and Google assigns the team to a nonprofit. The budget is significantly larger than in the past, up to $10,000 in a four-week project.


In the past, the challenge required first finding a client and defining what makes the product/service unique so it can be promoted online. While the team does not have to find a client, the team must still understand how to market a product and promote it through paid search. What follows are some tips for coaching teams in the Challenge.

Students work in teams on the Google Online Marketing Challenge

Some Planning Tips



1) Emphasize learning. I have coached over 40 teams, many of them quite skilled, and we have never made it to any award level. In speaking with those who have been selected, it seems that the difference is the dedication of the team, not the skill of the coach. If the students and you get to fly to California, that is great, but it is also unlikely. Therefore, I recommend emphasizing the team's learnings or outcomes of the project and not necessarily the prizes. Requiring a reflection assignment after the project will help in this area, or instructors may also include other reflection assignments before, during and after the campaign. I personally grade the challenge on the caliber of the written assignments and the team’s reflection, not necessarily the results of the challenge. We often had a presentation based on the pre-campaign report (now a pre-campaign meeting and form) so the entire class and sometimes the client can give feedback and we all learn in the process.


2) Expect the unexpected. Especially when you are a new coach, you may not be able to foresee difficulties. We had a team pick a support website for a psychological disease, not realizing that Google places many restrictions on that particular advertising category. Believe it or not, there are sites that promote this particular behavioral disorder and Google goes to great lengths to make sure that it does not encourage this type of behavior in the ad environment. Inappropriate, dangerous, dishonest or counterfeit products or services are not allowed to advertise on Google’s networks. However, if you find your team in a sticky position, make the most of the situation. There is a lot to be learned from even negative experiences and one of the women who was on the team that had all the challenges from Google still considers it to be one of her best project experiences and uses the experience in job interviews to talk about how she has overcome adversity.


3) Be prepared for mono-mania. This project can be all-consuming. I recommend making the project the only project during the course and just having a few examinations and maybe a presentation. Students will become completely absorbed during the running of the campaign and it is often good to give them class time to work on their campaigns and discuss problems as a group.


4) Consider timing. This project used to be confined to the Spring, which meant that after a few weeks of course intro, finding the client and working on the pre-campaign preparation, we were almost at Spring break. Then we had to decide whether to run the campaign over break or how to handle the timing. Students are now allowed to run the campaign over a four week period, which means that teams can suspend their campaign over break. In any case, timing can be critical. I have run this challenge in an eight-week class, but we only had two weeks for the campaign. Instructors wishing to run the challenge in a short-form course would be wise to get started immediately. It is almost certain Google will have some delays on their end, so plan for that contingency.


5) Try it yourself. I recommend setting up an Ads account and writing some ads. I was fortunate to run a program where I had my own budget and we ran some ad campaigns for events. I got to learn how to do Ads well while I was coaching my students. Even so, I learned a lot from coaching the projects. Since the Ads Fundamentals and other exams are now free, I recommend also taking at least the Fundamentals exam before starting as a coach and building into the course that all students take and pass that exam as well.


6) Expect some challenging clients. Even if clients have the best interests of the students at heart, they get busy and sometimes can’t help as much as they would like. Ideal clients give access to their site analytics to the team, make website changes to improve the relevance of landing pages, and stay involved in the entire process. Less than ideal clients never return students phone calls or emails. Hopefully, Google will make sure the client companies for the new challenge already have a landing page so there is something to work with if the client gets too busy to work with the students. Involving the clients by requiring them to have some 'skin in the game' like attending class at the beginning, end and middle of the project helps with not only the student experience but the project outcome. Even if the client is out of town, technologies like Skype and Zoom and Google Hangouts make it possible to involve the client in the classroom experience.


7) Consider two courses. I’m not kidding. Most of us that have been doing this for a while are not trying to teach the students Internet Marketing and also have them run the Challenge or a project. Our approach at St. Edward’s is to get them certified in one course and teach the background and then have them participate in the Challenge or a similar project for another.


8) Realize this is not Google’s major business. Google does not make money on the OMC. The OMC is a public service that also benefits Google by getting them clients and training future digital marketers to use their software. However, sometimes Google can be late in approving pre-campaign reports or crediting accounts with cash and sometimes students don't follow directions exactly to get their campaign credits. Sometimes there are technical difficulties in getting things set up properly. All of these potential problems mean that it is important to include enough time in the schedule to correct any problems or difficulties. I try build slack time in the course schedule to accommodate unforeseen circumstances.


9) Check for special contests. Each year, Google runs special contests along with the Challenge. These contests are sometimes for use of social media, sometimes for having a non-profit client and sometimes for being Ads certified. Check the challenge guidelines each year to see if students qualify as these opportunities can be extra ways to win.


These are just a few tips that I have for you from my years in doing the Challenge. If you have any questions or comments you can post on this blog or email me. If you would like a copy of the complete OMC Appendix to accompany the new Zahay and Roberts Internet Marketing text, please log in to Cengage's website for instructors and create a course based on the fourth edition of the text. There are Power Point resources available there also.

Web Resources: